Operations

Global Sales Delivery Manager (m/f/d) - Athens

Job-ID: 7895
Greece / Athens
Full-time
Professionals
Your contact Aimilia Tikta
Salescode

Become a part of our team!

At Salescode, we are global locals that scale revenue worldwide. We build successful sales teams globally, faster than anybody else does. Our expertise is coded into a cutting-edge business framework, which is driving our sales experts located in 50+ countries to maximized performance. With this as a reality - we are able to expand reach and offer sales services to more than 190 countries.

We sell for the software industry. We provide tailor-made sales outsourcing services, along the entire sales cycle on a global scale. Our more than 4,000 experts worldwide provide services based on our cutting-edge engine to outperform customer expectations and drive revenue.

Increasing revenue, improving efficiency, reducing cost—these are all accomplished by implementing innovative technology that’s purpose-built to solve the challenges holding organizations back.

Your Role

  • You report to the Executive Partner Team and are part of the Central Sales Management Team
  • Overseeing and providing leadership to the day-to-day operations of the Team
  • You are responsible for executing the sales methodology, sales metrics and overall process of management of new sales programs on a worldwide level
  • Full accountability of Profit & Loss for the assigned projects
  • Execute and work within the existing customer contractual framework of the specific assigned sales programs
  • You are the Single Point of contact for all internal operational questions across all sales programs
  • Accounting for operational excellence, process execution and exceptional quality and performance
  • You are owner and drive regular best practice initiatives across programs
  • You analyze and drive regular SWOTs initiatives in key programs
  • You compare and challenge sales programs go to markets to drive program results
  • You act as trusted advisor and deliver against challenging timelines and expectations both internally and externally
  • You conduct analysis and identify potentials to grow within programs from an operational standpoint
  • You enable sales with relevant tools and processes
  • You Interlock as main contact with customer on processes and operations
  • Defining & recommending the appropriate strategy to achieve growth and productivity
  • Achieving revenues and quota targets as well as revising & validating quotas
  • Linking customers strategy and Salescode's execution
  • Motivating the team through “leading by example”
  • Ensuring that necessary actions/initiatives are in place to meet contract KPIs and objectives

Your Benefits

  • Permanent contract in an exponentially growing international company
  • Private Health Insurance upon completion of the 6th month in our company
  • Competitive monthly salary
  • Monthly sales incentives available to expand your earnings
  • Human resources development program for all the employees
  • On-boarding training plan & mentoring program for the new starters
  • Strong team spirit & great working atmosphere
  • Direct & open communication
  • Lots of room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decision making processes
  • Centrally located office in Athens

Your Skillset

  • Entrepreneurial spirit, a proven track record of identifying business opportunities and capitalizing on them
  • At least 5+ years in a Program Manager/ Director role within a global sales program within the BPO industry with P&L responsibility
  • At least C1 level in english
  • High level of personal responsibility, decisiveness and the willingness to always go one step further
  • Process and operations orientation: ability to conduct a microanalysis of operations and to identify and implement improvements
  • Successful track record in managing Inside sales programs for either direct or indirect business
  • Deep understanding of go to markets, process, sales methodologies in an outsourced inside sales organization
  • Being customer oriented, analytical problem solver with strong communication, interpersonal and organizational skills
  • Resolution/ Proactivity / Meditation / Negotiation
  • Team building capabilities: Capacity to motivate and inspire people
  • Empathy
  • Good organizational capacity
  • Team Player
  • Willingness to travel
Job-ID: 7895 / Date June 7, 2021
Global Sales Delivery Manager (m/f/d) - Athens
Greece / Athens
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