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Quality Assurance Analyst (m/f/d) - Athens

Job-ID: 9767
Greece / Athens
Full-time
Professionals
Your contact Dimitrios Georgiev
Salescode

Become a part of our team!

At Salescode, we are global locals that scale revenue worldwide. We build successful sales teams globally, faster than anybody else. Our expertise is coded into a cutting-edge engine, which drives our sales experts to maximized performance in 50+ countries. With this as a reality - we are able to expand reach and offer sales services to more than 190 countries.

We sell for the software industry. We provide tailor-made sales outsourcing services, along the entire sales cycle on a global scale. Our more than 4,000 experts worldwide provide services based on our cutting-edge engine to outperform customer expectations and drive revenue.

Your Role

  • Your role is primarily responsible to Drive the sales team’s performance with the highest quality standards
  • Must have an in-depth & advanced understanding of the Sales cycle and be a Sales performance fanatic.
  • Prepares newly on-boarded sales representatives by conducting call monitoring & coaching on sales process; product knowledge; developing individual coaching plans; providing resources and assistance.
  • Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
  • Formulate a consistent benchmark of high achieving sales professionals by creating a monthly coaching curriculum aligned to both internal and external needs and expectations.
  • Identifying patterns of development across all teams and customers.
  • Identify low performers and create development plan, follow through with tangible results.
  • Provide in-depth one on one coaching, training and follow-up to optimize sales and customer satisfaction.
  • Understand a customer’s business needs and translate those business needs into people skills and execution strategies
  • Conduct call monitoring for assigned sales agents, support with ongoing coaching
  • Aid in the sales engagement process
  • Steer the setup of the sales project environment
  • Help improve deficiencies and build on the strengths of individual performers
  • Assist in developing sales scripts, training and workflows
  • Provide Trainers support & feedback on content effectiveness and requirements to meet salesforces’ development needs.

Your Benefits

  • Permanent contract in an exponentially growing international company
  • Private Health Insurance upon completion of the 6th month in our company
  • Competitive monthly salary
  • Monthly sales incentives available to expand your earnings
  • Human resources development program for all the employees
  • On-boarding training plan & mentoring program for the new starters
  • Strong team spirit & great working atmosphere
  • Direct & open communication
  • Lots of room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decision making processes
  • Centrally located office in Athens

Joining Salescode, you will support our commitment to social responsibility. We prioritize 20% of our profits into our company owned organizations such as:

  • Rhino-force.org: providing environmental protection for an endangered species
  • Kids-family.org: taking care of children without parents in Poland and India, turning their shelters into homes.

Your Skillset

Mandatory Experience required:

  • Minimum 2 years of Sales Training/Coaching/Quality Analyst experience
  • Inside Sales Experience Required (SaaS Sales)
  • CRM training experience (SFDC, MS Dynamics, Hubspot etc)
  • COPC process knowledge is a PLUS
Job-ID: 9767 / Date December 16, 2021
Quality Assurance Analyst (m/f/d) - Athens
Greece / Athens
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