English AR Collection Specialist - 6month contract - Remote

Monitor and manage the aging of accounts receivable to ensure timely collections

Your Skillset

Business fluent in English
Other languages like Spanish, French and German are nice to have
Strong time management and ability to manage competing priorities
Precise, structured and independent way of working with high quality standards
Team-player capable of working both collaboratively and independently
Proficiency in Microsoft Excel

Your Role

Monitor and manage the aging of accounts receivable to ensure timely collections
Contact customers via phone, email and written correspondence to follow up on outstanding invoices
Investigate and resolve payment discrepancies, disputes and short payments
Collaborate with internal departments (Sales, Customer Service, Billing) to resolve customer issues
Maintain detailed records of collection activities and customer communications
Recommend accounts for escalation, write-off or legal action when necessary
Ensure compliance with company policies and procedures, as well as applicable regulations

About Salescode

Become a part of our team!

We provide sales outsourcing services globally for the tech industry. Our more than 800 experts worldwide provide services based on our cutting-edge business framework to outperform customer expectations and drive revenue. Our main locations hubs are Athens, Greece; Kuala Lumpur, Malaysia; Nuremberg, Germany; Houston,TX, US; Mexico City, MX. However, we also operate in fully work from home environments.

Our client, Paessler, is a fast-growing midsized software company, located in Nuremberg, Germany, that has been in the market for over 20 years. They offer monitoring solutions for businesses across all industries and all sizes, from SMB to large enterprises.

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