Specialist - Enterprise Renewals Manager

Enterprise Renewals Manager EOR

As an Enterprise Renewals Manager, you will be responsible for managing the end-to-end renewals process for our enterprise customer base. Your primary goal is to ensure timely renewals, secure long-term commitments, and maximize customer retention. Acting as a trusted advisor, you will engage directly with customers and partners, build strong relationships, and drive strategic renewal negotiations.You will work closely with Sales, Customer Success, and Channel teams to deliver a seamless customer experience, proactively manage churn risks, and identify opportunities for expansion.

Your Skillset

You are an optimistic, positive, strong communicator looking to contiue their journey in enterprise tech renewals
You have a deep interest in technology, and you love learning about new topics and using empathy to meet others’ needs. You’re also very organized and are passionate about achieve goals and hitting targets.
Excellent English & German skills (both written and spoken).
Experience with CRM systems preferred (e.g Salesforce, Hubspot)
Ability to build professional and trusting relationships with customers from all around the world

Your Role

Lead the transition of XL+ customers (Direct and Channel) from perpetual licenses to subscription licensing with high retention rate and multi-year commitment, initiating outreach 75 days prior to maintenance expiration.
Drive renewals for the PRTG Enterprise customer base by ensuring multi-year commitments and a high retention rate, starting engagement 120 days before subscription expiration.
Manage and lead strategic price negotiations and handle objections to secure renewals and maximize customer retention.
Own, schedule, and lead biweekly renewal review meetings with top-tier partners to maintain high GDR levels, support channel renewals, and address potential churn risks early.
Build credibility and trust with customers by addressing questions, concerns, and feedback regarding products, services, and features.
Act as a product expert and trusted advisor, presenting the value of PRTG and its roadmap to customers.

About Salescode

Become a part of our team!

Salescode scales successful software/SaaS sales teams globally, faster than anybody else. We sell for the software industry. We provide tailor-made sales outsourcing services, along the entire sales cycle on a global scale. Our worldwide experts provide services for 190 countries based on our cutting-edge software to outperform customer expectations and drive revenue. Salescode is a brand of the Hemmersbach Group, a global IT services provider with more than 4,000 employees in over 50 offices. Join the team in Nuremberg, Athens, Houston or Kuala Lumpur and contribute to our success story.

All open positions