#step5 Nurture & Upsell
City Clouds

Nurture and Upsell

We retain and grow recurring revenue within existing customers. Long term sustainable growth is a combination of two things: Alignment of customer success and account/ partner management resources with the right processes, which maximize every active customer to the fullest potential.  The outcome is retention of run rate business, predictable forecasting, business growth and maximized share of wallet within the existing customer or partner space, while increasing customer and partner satisfaction.


What we deliver

  • Increased MRR and ARR on individual account level 
  • Growth in side segments of your solutions by successful up- and cross-sell
  • Automation of customer/partner processes for efficient segmentation and management


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